Hey Guys!
My name is Brian and I handle some tech support and social media stuff for Icon Pro Audio. I thought I'd hop in here and try to field whatever questions you guys have.
I have some answers for the stuff above already, let's see if I can clear some things up.
We will be looking into AAX sometime soon!
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I'm interested to know more about the build quality of the QCon Pro X, especially the type of faders used.
I personally have a Pro X on my desk, and it feels pretty heavy and sturdy. We use Alps faders from Japan, the same faders MCU uses. I'm told they're some of the most expensive faders on the market, and that many other major manufacturers are using cheaper quality stuff.
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Does the QCon Pro X support all of the MCU features described in the Cubase Remote Control Devices manual?
Yes, we rarely hear complaints or issues from users regarding Cubase. The entire QCon line (Lite, Pro, and Pro X) should all support Cubase well.
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is there a service center for QCon products in the US?
Yes, as far as I'm aware Mixware (the original poster of this thread) handles our US service and repairs.
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The website mentions QCon XS expanders coming soon.. Do you know what the dimensions of the expanders will be?
Unfortunately I don't have the dimensions of the XS units yet, but the Pro X is 473mm wide. My guess is the XS will be about 330mm.
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I hope the HUI is stable enough for use in Pro Tools.
While I don't personally use Pro Tools, I know many of our users do. From what I've seen most features should work just fine.
If you're interested in a particular feature, feel free to ask and I can check on it for you.
Thanks for your interest and feedback guys!
If anyone has any other questions feel free to post here. I'll do my best to keep an eye on this thread and keep it updated with answers.