Quote:
Originally Posted by
Jim@SSL
β‘οΈ
Not 100% certain - I'm out in Poland this week doing demos but will look in to it next week when I'm back in the office.
Jim, I need some help here.
I setup my ethernet network with a switch, as instructed in the manual, it works fine, my artist mix and internet work, the new sigma app works too. (I upgraded the sigma to v2)
So Sigma and Artist mix are connected to the switch, the switch is then connected to the computer and goes in another room to another switch to get internet from there.
As far as controller goes, I also have the Softube Console 1 in usb.
When I use the HUI mode with the 16 audio track at the top of the session I get some audio "glitches", It sounds as if every now and then there's a fast audio level dropout on some instruments, like an abrupt but really fast change of level or like the sound a dirty pot makes when it is being turned.
It happens maybe once per minute or so, it's random. It happens more often in HUI mode but yesterday I noticed it happened in Delta mode too but a lot less often. It seems more prone to happen when I change a volume value but also happens randomly.
I can't have that happen.
Any idea what it can be. Can a cheap switch cause that, or something else on the network? We're 3 studio on the same network, I don't know a lot about networking..
I'd really like to resolve this otherwise I'll always be paranoid that this might happen while mixing in front of a client or printing the mix. I can't have something put a doubt in my mind or in my client's mind.
Please help, thanks!
PS: is there an official SSL support system? I couldn't find any except for an email address but I got no answer from that.