Quote:
Originally Posted by
tempsperdu
➡️
Again, totally inexcusable. It is a more than fair query ......we've all been caught out at some point when we have realised that the preset function is useless and think we must be doing something wrong.
Basic customer service: "Some of the plugins we sell are made by developers who do not have a built in system for saving presets. The plugin you mentioned does not. However many DAWs have the capability to save preset information for the VSTs they are hosting. I recommend you check the documentation for your daw to see if that is something it can do."
PA Customer service: "Why are you bothering us? Unless you're having trouble giving us money, please don't contact us again, you filthy noob."