Artist Mix had problems with cracking case near the faders but that was some 5 or more years ago under Euphonics name, not since.
Eucon is the best protocol I know of and is usable with most major DAWs and NLEs.
Had one for some years and used it with Protools and Cubase +Adobe Premier
-Regrettably I sold it while downsizing my system after retiring

Matti

P.S. Added a picture with it and the free Eucon app for the touchscreen