I did mate I contacted the store I got it from they told me to contact icon Europe .i contacted them they didn't reply I sent them a few emails no reply I emailed icon china no reply I finally emailed icon USA and they replied see tutorial on website I then told them its wrong and could I get more help please and then no replys and found out icon use is no more..they make cool looking gear but don't expect any support at all id rather pay a bit more and get support.