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Slate VCC Distorting
Old 29th January 2013
  #1
Gear Maniac
 
🎧 15 years
Slate VCC Distorting

Does anyone else have problems with VCC distorting? If I use the ssl setting its ok but every other setting will eventually start distorting and losing volume. I'd love to hear back from anyone else as slate tech support have basically told me that they cant reproduce it and there's nothing they can do.

Thanks,
Chris
Old 29th January 2013
  #2
Moderator
 
narcoman's Avatar
 
🎧 10 years
Yup. I get it in PT 9HD. Pain in the bum and its stopped me using it (as they can't reproduce it). Its usually a bass instrument that triggers it.
Old 29th January 2013
  #3
Gear Maniac
 
🎧 15 years
Thanks for chiming in. I'm on PT 9 HD as well. I'm hoping there's enough of us that they'll do something about it. As you know it's pretty annoying not being able to properly use something you paid for.
Old 29th January 2013
  #4
Moderator
 
narcoman's Avatar
 
🎧 10 years
I'll drop them another email about it - now I know its not just me!!
Old 29th January 2013
  #5
Gear Maniac
 
🎧 15 years
Great!
Old 29th January 2013
  #6
Moderator
 
psycho_monkey's Avatar
 
🎧 15 years
Not seeing this in 10HD Native - I'm mainly using Neve and SSL emulations.
Old 29th January 2013
  #7
Gear Maniac
 
🎧 15 years
Thanks...maybe it's 9HD only? Maybe we can narrow it down if more people chime in.
Old 29th January 2013 | Show parent
  #8
Moderator
 
psycho_monkey's Avatar
 
🎧 15 years
Quote:
Originally Posted by chrisaiken ➑️
Thanks...maybe it's 9HD only? Maybe we can narrow it down if more people chime in.
I'm not TDM though....I know Narco will be, what hardware are you running? Maybe someone can check in 9 Native...see if it's a 9/10 issue or a TDM/native issue?
Old 29th January 2013
  #9
Gear Maniac
 
🎧 15 years
I've got a mac pro "Eight Core" 2.26 (Early 2009/Nehalem), HD3 Accel cards (pcie). Lynx Aurora converters.
Old 29th January 2013
  #10
Slate Pro Audio / Slate Digital
 
Steven Slate's Avatar
 
🎧 10 years
Hi folks, this is the first I'm hearing of this bug and will make sure we look into it asap, as long as there are support tickets submitted!

This year we are porting over all of our plugins to a brand new framework that will ensure that the software builds are insanely stable!

Cheers,
Steven
Old 29th January 2013 | Show parent
  #11
Gear Maniac
 
🎧 15 years
Quote:
Originally Posted by Steven Slate ➑️
Hi folks, this is the first I'm hearing of this bug and will make sure we look into it asap, as long as there are support tickets submitted!

This year we are porting over all of our plugins to a brand new framework that will ensure that the software builds are insanely stable!

Cheers,
Steven
Hi Steven,

I'd appreciate that. Rest assured a ticket was submitted about a year ago on my part. I've been corresponding with Nathanial on it lately.

Chris
Old 29th January 2013 | Show parent
  #12
Moderator
 
narcoman's Avatar
 
🎧 10 years
Quote:
Originally Posted by chrisaiken ➑️
I've got a mac pro "Eight Core" 2.26 (Early 2009/Nehalem), HD3 Accel cards (pcie). Lynx Aurora converters.
Same here.

Also does with my 192s and on the same set up with ADAs.

Hi Stevn. I also chatted with support about it and it's not something they could replicate. A bit of a head scratch moment.

I'll raise a new ticket and put myself and Chris as combined evidence. Thing is its not doing this on every session.
Old 29th January 2013
  #13
Gear Maniac
 
🎧 15 years
So maybe a Pt 9HD thing? Or that particular computer? Or both?
Old 29th January 2013
  #14
Lives for gear
 
andyspiller's Avatar
 
🎧 15 years
Try recalibrating to -12dB? and see if this added headroom stops the issue?
Old 29th January 2013
  #15
Gear Maniac
 
🎧 15 years
Sorry I don't follow you. Recalibrate my converters?
Old 29th January 2013
  #16
Lives for gear
 
Leevi's Avatar
 
🎧 5 years
Havent had any problems on Logic.
Old 29th January 2013 | Show parent
  #17
Moderator
 
narcoman's Avatar
 
🎧 10 years
Quote:
Originally Posted by andyspiller ➑️
Try recalibrating to -12dB? and see if this added headroom stops the issue?
Working at -18 here. Isn't a calibration issue but it does crop up more on there Neve setting more than anywhere else.
Old 29th January 2013
  #18
Gear Addict
 
Stargazer's Avatar
 
🎧 15 years
I submitted a ticket 26th april 2011 regarding this.

Here's a copy of my latest message in that discussion (dec 2012), to describe how the bug can appear:

Hi Nathanial,
I still have problems when trying to use the VCC.
HP filtering doesn't help at all.
Today I was doing a pro Tools realtime bounce of a session for a live TV show.
I left since it was almost two hours long, and when I got back I noticed that the graphic representation of the waveform in the audio clip of the bounced file looked strange. After about an hour the right channel started distorting and faded away into silence, followed by the left channel, so the last hour was totally silent.
I had this chain on my 2-bus: VCC into VTM into FG-X.
When I played back the session there was still no output, but when I bypassed the VCC the sound came back.
Please fix this asap.


Nathanial at the Slate helpdesk told me there's an update coming that should be available early this year, for better stability and functionality.
Old 29th January 2013
  #19
Gear Maniac
 
🎧 15 years
So it seems some tickets have been submitted on this...strange that Steven is hearing of it for the first time. Time to get some new help?
Old 29th January 2013
  #20
Gear Maniac
 
🎧 15 years
There is another thread here...

Slate VCC Distortion - Page 2 - Avid Audio Forums

where people are giving their experiences.
Old 29th January 2013
  #21
Eat
Lives for gear
 
🎧 10 years
distortion is the very purpose. so relax, its a feature
Old 29th January 2013 | Show parent
  #22
Gear Maniac
 
🎧 15 years
Quote:
Originally Posted by Eat ➑️
distortion is the very purpose. so relax, its a feature
No offense but can you please read a few posts before commenting so you're aware of what we're talking about?

Thanks!
Old 29th January 2013 | Show parent
  #23
Gear Addict
 
Stargazer's Avatar
 
🎧 15 years
Quote:
Originally Posted by Eat ➑️
distortion is the very purpose. so relax, its a feature
I guess this is a joke, but seriously, this is another kind of distortion.
Audio distorts in an ugly way and fades to silence.
I don't want that "feature"
Old 29th January 2013 | Show parent
  #24
Eat
Lives for gear
 
🎧 10 years
Quote:
Originally Posted by chrisaiken ➑️
No offense but can you please read a few posts before commenting so you're aware of what we're talking about?

Thanks!
its a joke. thanks!

smiiiiiiiile, though your heart is aching
smiiiiiiiile, though your heart is breaking
the sun will come shining thruuuuuuu
for youuuuuuuuuuuuu
Old 29th January 2013 | Show parent
  #25
Gear Maniac
 
🎧 15 years
Quote:
Originally Posted by Eat ➑️
its a joke. thanks!
Sorry hard to read that online with a or whatever. I have had people tell me that exact thing and they were serious.

Cheers
Old 29th January 2013
  #26
Lives for gear
 
schmuck's Avatar
 
🎧 10 years
For your info: cubase 6.5 win7 64bit - never had this problem, even with very bass heavy music.

Now if you ask me about the artificially and by purpose added noise on two of the emulations, it is a different story (if there only was a switch for that... but I do not want to derail the thread! ;-)
Old 29th January 2013 | Show parent
  #27
Eat
Lives for gear
 
🎧 10 years
Quote:
Originally Posted by chrisaiken ➑️
I have had people tell me that exact thing and they were serious. Cheers
i ain't thaaaaaaat stupid!

Old 30th January 2013
  #28
Lives for gear
 
kittonian's Avatar
This is really strange. I am on PT|HD3 (software 9.0.6, OS 10.6.8) using an 8-Core Mac Pro and haven't had this issue at all. I've been using VCC and VTM on virtually all my sessions for months now.

My only complaint thus far is that there's no TDM version of the software, but of course there's nothing I can do about that.
Old 30th January 2013 | Show parent
  #29
Gear Maniac
 
🎧 15 years
Quote:
Originally Posted by kittonian ➑️
This is really strange. I am on PT|HD3 (software 9.0.6, OS 10.6.8) using an 8-Core Mac Pro and haven't had this issue at all. I've been using VCC and VTM on virtually all my sessions for months now.

My only complaint thus far is that there's no TDM version of the software, but of course there's nothing I can do about that.
Which computer exactly are you using? Is it a nehalem?
Old 30th January 2013
  #30
Lives for gear
 
kittonian's Avatar
I believe mine is a Harpertown
πŸ“ Reply

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