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Focusrite 18i6 No Hardware Connected Problem
Old 28th January 2013
  #1
Here for the gear
 
🎧 5 years
Focusrite 18i6 No Hardware Connected Problem

Hey Guys...I´ve been having fun with my Focusrtie Scarlett 18i6 until a couple of days ago when I wanted to lay down a track...connected my 18i6 to my Mackbook Pro and it did not recognize it...went into the Mixcontrol...it said NO HARDWARE CONNECTED....the LKD light was on....the Power light was on...but the USB light wasn´t on...in fact my Macbook pro no longer recognizes my interface... I Tried it on my IMAC ...same problem...changed the USB lead to my midi controller (both leads are working)...still nothing.....this is very stressing and the guys from Focusrite support havent gotten in touch with me yet....PLEASE HELP!!!
Old 1st February 2013
  #2
Focusrite
 
🎧 10 years
Sorry to hear of this issue. Have you heard back from support yet? If not, let me know your case no. and we can look into this.

Thanks,

Chris
Focusrite Support
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