Softube account - Gobbler needs your iLok password? - Page 3 - Gearspace.com
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Softube account - Gobbler needs your iLok password?
Old 17th January 2017 | Show parent
Here for the gear
iLoksupport's Avatar
🎧 5 years
We've been helping the OP through our support channels, but I thought it might help to share some information here since others have had similar questions or reservations about the account linking process.

The following is a recent addition to our FAQ based on this thread and another thread here on Gearslutz.

A lot of the information is taken from the details that are provided when you click on the Show Details button when you are on the iLok page where you link your account. You can see a screenshot here.

In a nutshell, the linking is done by us here at iLok/PACE and the password is asked for and authenticated by our servers. It is never visible to the software publisher you are linking to. The reason you provide your password is to verify that it really is you asking to link the accounts.

What happens when I "link" my account to a software publisher?

This is completely safe to do.

Who - Avid, East West, and Gobbler use account linking and more companies are moving this direction.

What - A software publisher or their agent may ask to "link" to your iLok account.

Where - When you go through the linking process you see a window that we provide. You'll recognize our branding. The information that you enter goes through a secure channel to us, not to their servers.

When you enter your iLok User ID and password, you are authenticating on iLok.com to agree to link your account.

A company that you link to will NOT be able to see, store, or change your password or edit your account in any way.

Why - Publishers use the account linking for things like subscription license support and delivery, or to let you activate or deactivate your licenses using their application interface rather leaving their app and using iLok License Manager.

How - We use a protocol called OAuth (Open standard for Authorization) to provide secure linking. You can read more about it on Wikipedia here.

You can manage your linked accounts in iLok.com on the Edit Profile page.


Hopefully this helps clear up any questions or concerns related to account linking.

Best regards,

Dolores McLaughlin
Program Manager
PACE Anti-Piracy Inc.
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