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Gearspace.com - FAQ: Site FAQ
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How do the Classifieds work?
All members can add any (used) pro audio eBay or Reverb.com listings they are currently running to the Classifieds free of charge.

In order to participate in our own private buying and selling system, a $20.00 (USD, per year) fee is payable via PayPal. This will allow you to list items you wish to sell (FS), trade (FT) and post 'want to buy' (WTB) requests for items you’re looking for. INSTANT ACCESS will also allow you to make direct contact for items listed for sale or for trade by our 300k+ membership base.

Please note that the fee MUST be paid via PayPal - no other payment methods are accepted (but you do not need to hold a PayPal account in order to make payment) - access will not be granted under any other circumstances.

To apply for Classifieds access please click here to be redirected to our payment portal.


Can manufacturers, equipment vendors or equipment industry insiders join & post on Gearspace.com?
Manufacturers, developers, distributors and vendors are welcome to create accounts to post as “official representatives” of the products they make or sell. However, there are some special rules of conduct that must be followed!

1. Please clearly identify yourself in your forum signature - your real name and/or company name is preferred. If you have an existing account you would like to “convert” please send an email to our manufacturer liaison graham at gearspace dot com who can help and advise. We would also strongly prefer it if you used a company logo as your avatar - this makes it even clearer for other members to identify manufacturer participation in threads.

2. You may not post solely to "push" your products/generate sales or drive traffic to your website. With the exception of posting press releases in the New Product Alert! subforum, starting threads elsewhere (for the purposes of selling, however masqueraded) - is forbidden. You may participate in user-generated discussions, obviously, and answer questions, this is encouraged - as long as you identify yourself. Reviewing your own products in our Reviews section is also not permitted - we remove low-quality/shill reviews.

3. You may not solicit/"fish" for business/sales via Private Messaging or the forum's 'email member' feature. Please let the community approach you first.

4. Do not “trash” or “slam” your competitor’s products. In general please also avoid posting in threads started by or about gear made or sold by your direct competitors. We do not approve of posts which recommend “not buying” something or speculate on how or where a competitor’s product is made.

5. Disputes between manufacturers/vendors, past or present, are unwelcome on the forum. We take a dim view of the “airing of dirty laundry”.

6. Dealers and manufacturers are very welcome to submit notices of 'gear shoot-out' evenings and or special product launch demonstrations at their showrooms or studios hosting their event. Please email details to thepressdesk AT gearspace DOT com and we will add these to our Events calendar.

7. Any “covert activity” - including shill posting, company “repping” under an ‘anonymous’ account, multiple account creation, etc - will result in a site-wide ban. Gearspace users are not interested in products that need to be promoted in an underhanded manner, please let the quality of your work speak for itself!

8. The posting of competitions, giveaways, group buys, surveys etc. is strictly regulated (and generally not permitted!) - please do not post these without checking in first. Please contact promotions AT gearspace DOT com for more information. If you have a genuine one-off “special deal” on you may post details in the Deal Zone - please visit and read the rules to see if your offer qualifies.

9. Please do not contact other GS members either publicly (i.e., in forum threads) or privately (i.e. via private messaging or email) offering gear (or gear to test) in exchange for reviews or forum posts. Reviews or forum posts we suspect to be generated in this manner will be deleted and members potentially suspended. If you would like to find ways to get your product into some GS members' hands or if you would like to arrange a free unbiased professional review, please contact us at reviews AT gearspace DOT com and we can help set things up through official channels.

Thanks for your cooperation! Could it be said there was one rule for some people and another for others? YES! With thousands of recording engineers registered, the bias must be towards them and not manufacturers or equipment vendors. The site's reputation, which is one of of genuine user opinion can thusly be preserved. We recognise that many equipment vendors are also engineers but in the case of rule violations as above the forum's hammer falls on the side of these individuals being vendors.

Note too that the standard forum rules still apply - vendors need to be polite in their interactions with the membership. Insults/personal attacks against other users and other companies as mentioned are not permitted.

Vendors and gear makers who participate in discussions, answer questions and who act in a generally helpful/friendly way tend to be viewed in a positive light by the GS community.

The site admins are VERY HAPPY to advise and answer any questions on how manufacturers, gear vendors & distributors can best participate in the forum and deal with situations that may arise. Please do NOT hesitate to contact us via email at graham AT gearspace DOT com, or send a PM to Grahamdwc (Gearspace Manufacturer Liaison) or Whitecat (Gearspace Community Manager).

Last updated: 18 Nov 2020


Why is member XXXXXXX deleted or banned?
Persistent rule violations may result in a user ban, however, due to data protection policies we cannot comment or engage with "why is user xxxxx banned" type enquiries.

Adblockers
Gearspace depends on serving advertising for our very existence. By using an "adblocker" browser plugin, you may be hindering our growth and development! We would be very grateful to you if you would consider "whitelisting" Gearspace.com in your adblocker of choice. We only serve gear-related ads - nothing "off-topic" or irrelevant. In addition, we have found that occasionally ad blockers can cause some site functions to malfunction.

For instructions on how to add Gearspace to your adblocker whitelist, please see the following links:

Adblock Pro

Adblock Plus

Adblock

Thank you very much in advance if you do decide to add us to your 'whitelist,' your support is appreciated.


Please read this agreement carefully before accessing or using this site.
click here - Terms of use

About Affiliate Links on Gearspace
Gearspace.com may rewrite “affiliate links” into forum posts or add them to ‘product pages’ in our Gear Database. Gearspace.com receives commission from third-party vendors for purchases made from clicks on those links. Affiliates include but are not limited to Sweetwater Sound, Thomann and Amazon. Affiliate referrals also include private sales listed on Reverb.com and eBay made via links listed in the Classifieds section.

Any advertising on Gearspace.com or product affiliate linking does not constitute a guarantee or endorsement of the quality or value of any products or of the claims made for them by the manufacturer.


About Gearspace.com 'Professional Reviews'
Gearspace.com has a team of freelance product reviewers who review gear & software for our Review Database (these reviews are marked with a 'golden badge'). The Review Team reviews "loaner" hardware provided by manufacturers or distributors and sends back the hardware after the review period is over. From time to time, reviewers and/or Gearspace.com may be given the option of purchasing the hardware at a reduced "demo unit" price instead of returning it. When reviewing software, it is common industry practice for a reviewer to be issued with a permanent 'Not For Resale' license for any software reviewed and our reviewers usually receive these NFR licenses in return for writing the review. This being the case, Gearspace.com does not take any editorial line on reviews - we allow and encourage our Review Team to be 100% honest in their impressions, positive or negative. If you have any questions about a review or this policy in general, please contact reviews AT gearspace DOT com.

Gearspace.com Privacy Policy

Gearspace.com Privacy Policy (effective 24 May 2018)

Protecting your privacy is very important to Gearspace.com. We have established this GDPR-compliant Privacy Policy which explains what information we collect from our visitors/members, how we use/process that information, and how you can view, control or amend the use of the information you submit. Please note that this policy may be revised from time to time without notice, so please check it frequently. The current version of this policy is effective from 24 May 2018.

Gearspace.com collects Personal Data only when we need information that personally identifies you. For example, we ask for your email address and obtain your location, user agent and your IP address when you register, and we collect all the IP addresses you ever visit the forum from. We also place Cookies in your browser(s) in order to assist delivery of site functionality and to serve advertising. We use your Personal Data to operate Gearspace.com’s services, to help identify you, your location, and to communicate with you via email. You may also choose to (but are not required to) use the forum using your real name as your username.

Gearspace.com provides basic forum membership free-of-charge and requires this basic Personal Data on a contractual basis in order to fulfill this service.

If you choose to use our Facebook-linked ‘Register using Facebook’ feature, Facebook will supply us with your Facebook email address and a public link profile URL. We do not have access to any other Facebook account information besides your public link profile and your email address.

Cookies

Gearspace.com, its advertising server partner AdvertServe and affiliate partner Skimlinks.com place "cookies" in the browser files of your computer. Cookies are small pieces of information or files that are stored on a user's computer by web servers through a user's browser for record keeping purposes. The information can be retrieved to personalise, monitor, or regulate use of the site. Cookies allow Gearspace.com to automate access and data entry functions of the site, such as login information, and tailor the site to a user's preferences, settings or interests, including keeping track of which posts or threads you have read. In addition, cookies allow Gearspace.com to track usage of the site to determine those areas of the site that are useful or popular (and those that are not), thereby enabling Gearspace.com to improve and update its service. You may delete these cookies at any time with your browser’s ‘Delete [or ‘Clear’] Cookies’ function, but your ability to use the site may be hampered by doing so.

Click here to find out exactly which ‘cookies’ we use.

If you wish to withdraw consent for our use of Cookies, please click or tap the 'Privacy' button at the bottom right of the screen to adjust your settings. Logging out of the forum will also delete all Gearspace cookies until you login again.


Digital Advertising

Gearspace.com does not show ‘network’ display ads - while browsing Gearspace.com you will not be ‘re-targeted’ with ads that relate to your browsing activity elsewhere. Gearspace.com only shows ads purchased directly from Gearspace by pro audio companies and carefully selected affiliated pro audio-related partners.

AdvertServe is Gearspace.com's ad server partner and Gearspace.com is a member of the AdvertServe Privacy Shield program. You may click here to configure/modify your ad experience settings.

Classifieds Payments

Gearspace.com charges an access fee to post ads to the Classifieds buy and sell forum. All payment and related data processing is handled securely by PayPal.com - we do not retain any Personal Data from the payment transaction(s) (including credit card billing details). Please contact PayPal if you wish to enquire about your payment(s) to Gearspace.com Ltd.

Direct Mailings and "Opting Out"/Withdrawing Consent

When you register for membership on Gearspace.com you grant us permission to send site-related communications to you via email. You may opt-out of these communications at any time via the settings in your User CP or via the ‘unsubscribe’ links in emails we send you.

We also maintain separate mailing lists for advertiser-sponsored newsletters and “eBlasts” which you can opt in or out of here at any time via site pop-ups or here - https://gearspace.com/board/privacy.php?source=privacypolicy

For the purposes of maintaining our email list and sending out communications we may supply your email address securely to ActiveCampaign which is located in the USA, but this is only for the technical purpose of sending such emails and ActiveCampaign does not retain the list for any other purposes other than assisting Gearspace in contacting you. Gearspace.com will never sell or share your address to anyone else for any reason.

Public Forums

Gearspace.com offers “user provided” content. Users should be aware that when they voluntarily disclose Personal Data to other users or third parties on Gearspace.com, via Private Messaging, or through email, or outside of Gearspace.com, that information can be collected and used by others and may result in unsolicited messages from other members or parties. While Gearspace.com strives to protect your Personal Information, Gearspace.com cannot guarantee the security of any information that you transmit to Gearspace.com and post in the public forums or send via the Private Messaging system.

You are solely responsible for maintaining the secrecy of passwords and other account information.

Gearspace.com cannot be held responsible for Personal Data shared on Gearspace-branded social networking pages on websites such as Facebook, Twitter, Instagram or Reddit, or any other ‘social’ websites we may operate pages or accounts on now or in the future. Please see the relevant Privacy Policies of third-party sites for details on how they process your Personal Data.

Links to Other Websites

Gearspace.com or its members may provide links to its partners and other non-affiliated Internet websites. These sites have separate data and privacy practices independent of Gearspace.com and Gearspace.com disclaims any and all responsibility or liability for their policies or actions.

Retention

Gearspace.com will retain registered members’ Personal Data indefinitely until you instruct us to delete your account.

Viewing, Correcting and Updating Your Information / Right to Erasure

“Subject Access Requests” can now be handled automatically. You can edit/make changes to the information you have previously provided to Gearspace.com by visiting your User Control Panel (User CP). To change your username, please contact [email protected]. To view the Personal Data Gearspace.com holds about you, or delete your account, please visit your Gearslutz Privacy Panel and follow the steps on the page. When you delete your account, all your existing posts will be anonymised and your username and forum signature (if applicable) will be removed. Please note that posts you make to the forum are not generally considered ‘personal data’ and thus are not deleted, however, if you have included any ‘personal data’ within a post such as contact information or otherwise then, provided that you have supplied a link directing us to this content, we will amend or delete those posts within 30 days of request, free of charge. Please contact [email protected] with the relevant URLs. Please note that if you request account deletion and you have participated in the Classifieds section as a buyer or seller within the previous 365 days, Gearspace.com may securely retain some personal information (including but not limited to email address and IP addresses) for security/fraud prevention purposes for a period of up to six months following your deletion request in case they are required by law enforcement or public authorities.

Security

To protect the security of your Personal Data, Gearspace.com limits access to user information only to authorised Gearspace.com personnel. Gearspace.com will NOT disclose any Personal Data except as described above or in our site Terms Of Service. When we process data via third-parties, we do so using industry-standard 128-bit SSL encryption and password protection where possible. Gearspace.com may disclose user information, including demographic data, in an aggregated form that does not identify individual users in order to describe its services to prospective partners, advertisers and other third parties and for other lawful purposes. Gearspace.com uses Personal Data collected to maintain site security and prevent abuse and terms of service violations. Gearspace.com may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety and security of Gearspace.com and its visitors.

Where Your Data Is Stored

Your data is normally stored securely on servers located in the UK maintained by Nimbus Hosting Ltd., 1 Centrus, Mead Lane, Hertfordshire, SG13 7GX, United Kingdom.

Data Breach & Notification

In the unlikely event of any data breach, we will notify the appropriate supervisory authority without delay and if possible no later than seventy two (72) hours of discovery.

Should a data breach be likely to result in a high risk to the rights of our members, we will notify those individuals without delay, and where feasible no later than seventy two (72) hours of discovery.

CalOPPA Compliance Statement (California 2014 Privacy Law)

Gearspace.com allows third-party ‘tracking’ via ‘cookies’ across our site. These may be set via social networking plugins, search engine use, or via advertising banners. Please see above for details on how we use cookies.

Gearspace.com treats all ‘do not track’ requests from browser plugins/add-ons without prejudice, but it is impossible for us to offer our services without collecting data as described above and thus cannot offer ‘opt-out’ on a ‘manual’ or ‘case by case' basis.

If you are a resident of the State of California (USA) and you do not consent to this data collection/third party cookie placement under the California 2014 Privacy Law, please do not use Gearspace.com.

Right Of Complaint

If you have any questions about our Privacy Policy, or if you believe Gearspace.com has not adhered to these principles, please contact us at [email protected], or write to us c/o: Gearspace-GDPR, Suite 19, Maple Court, Grove Park, Maidenhead, Berkshire SL6 3LW.

If you have contacted us and you are not satisfied with our response, EU/UK citizens have the right to make a complaint to the supervisory authority, which in the UK is the Information Commissioner’s Office. As their procedures and contact details are subject to change without notice, please visit their site for details on how to go about this.

 

Date last modified: 9 June 2021


License
By posting on Gearspace.com, you automatically grant (or warrant that the owner of such rights has expressly granted) Gearspace.com LTD a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived. If you do not agree to this, please refrain from posting any content on the forum.